FAQ’s
-Shipping Fees?
Worldwide shipping is available. Within the European territory (+UK, Iceland and Norway) shipping has a fixed rate of 15eu regardless of location. Outside of European territory shipping is calculated depending on the weight of the parcel.
I use the Belgian Postal Service (BPOST). All parcels come with a tracking number and I usually ship within the 48 hour margin (2 business days) from the sale.
-Taxes (VAT/Customs)?
ATTENTION!: The prices that appear on my shop DO NOT reflect VAT. That’s because VAT in EU is country dependent, the VAT will only appear at checkout once you specify a shipping address.
If you are buying from outside EU, no tax will be collected at checkout, BUT, do calculate that you will most likely be charged import duty taxes by your country’s customs department on your cymbal’s arrival.
-Business to Business VAT?
If you are buying on behalf of a VAT registered business from within the EU economic zone (excluding Belgium), you could have the VAT deducted from your purchase. For this please do contact me directly, this website’s shop functionality is unable to do so automatically and I would have to prepare that manually for you.
It might take me some hours to respond, remember this is a one-man show, so patience is appreciated.
-Do you take Commissions?
I will take small commissions, but their acceptance will depend on the feasibility of the project and my current workload. Incoming requests will be kept in order of arrival, and for those I couldn’t accept, I will contact you down the road when I get the necessary space and time for your commission.
For now commissions are requested through the “contact” page, and all commissions incur an added extra cost of 10% above the regular price of a cymbal.
-Can you replicate this?
I don’t do replicas, historical or contemporary alike. There’s many reasons for it, from my almost nonexistent hands-on experience with vintage cymbals, to my lack of an accessible physical sample-library for comparison. Plus, I believe that as good as some smiths have been and are nowadays at creating stunning “vintage’esque” cymbals, truly capturing and replicating the sound and essence of old bronze is close to, if not an entirely impossible task.
I will take inspiration, as anyone does, in many different pieces, styles, and eras, but I take it as the honest and responsible approach to claim and market my work as my own.
-How do you price?
Pricing follows this simple formula for all Rides: 30€ x inch.
For Hi-Hats, 14” =20” Ride, 15” =22” Ride and 16”=24” Ride.
Any size specification up to one sixteenth of an inch is done for transparency and cymbal-case concerns, but prices are always rounded up above the 1/2 inch (e.g. 19 ¹¹/₁₆” = 20”)
-Can I Visit?
My doors are always open, you can come, play and select your cymbals from my existing stock. That said, visits do require previous appointments set at least 2-3 days prior. The workshop is located 15 minutes away from Brussels’ city center. For scheduling your visit go to “contact” and fill the form, I will get back to you as soon as possible, times permitting.
-Do you take Refunds/Returns?
I do not offer refunds or returns. The artisanal nature of these instruments makes them unique non inter-changeable pieces. Aditionally, I go through lengthy extents to record the most comprehensive audiovisual samples I can with multiple mics and sticks so that the listener gets a precise sonic picture of the instrument before buying it.
Guarantees are only applicable on the very rare cases where the damage is a verifiable and clear fault in production.